Provide technical support to customers; accept, coordinate, handle customer complaints, solve customer's difficult problems; actively communicate with customers, contact, understand customer's feelings and needs, timely feedback customer information to relevant management departments and production companies and properly handle .
The technical service department mainly provides customers with technical support and solutions for pre-sale, in-sale and after-sales products. In order to make every customer get satisfactory service and maintain a good trust relationship with the company, we emphasize the pertinence and effectiveness of customer service, and implement the acceptance responsibility system, that is, every call to the customer, each one Responsible for the problem, so that each other can enhance their feelings and deepen their understanding. If you have any questions or needs about our products, or have any comments or suggestions about our services, please feel free to contact us, we will do our best to serve you. Your satisfaction is the purpose of our service. The common development of the company and customers is our persistent pursuit.
In the face of the future, all employees of the customer service center will be passionate about warming customers and casting brilliance with service.